Toyota Uses Customer Opinions for the New 2013 Toyota Sienna
As one of the leading car manufacturers, Toyota receives a lot of positive feedback from critics and Toyota drivers. Take the Toyota Sienna, for example. Sale numbers indicate that it's the best-selling minivan in the U.S. And, J.D. Power and Associates has named it the "Most Dependable Minivan" for the second year in a row. But, because Toyota knows the repercussions of not paying attention to the negative feedback, it also makes…